PetsInRemembrance.com and MemorialPetRegistry.com are dedicated to helping grieving pet owners give their friend a proper, respectful burial and remembrance through sharing memories via the internet. We offer the finest quality Pet Caskets, Pet Urns and Pet Burial Markers, express shipping, and an easily navigable memorial website.
Pets in Remembrance is a division of the Web Direct Brands group of online retail stores. Our goal at Web Direct Brands is to bring high quality products to our customers at the best price available on the web, and provide the highest level of customer service anywhere. We accomplish this by assigning a team of associates to research every product we offer to ensure the highest quality and guarantee customer satisfaction. Every transaction is handled by one of our customer service professionals from start to finish in order to give each order the individualized attention it deserves. At Web Direct Brands, our customer is our number one priority and we want the entire experience, from the placing of the order to its completion, to be truly superior.
Most orders are shipped within 1-2 business days via UPS, DHL or Fed Ex. When some items are out of stock in our Florida warehouse, they will be shipped directly from the manufacturer with approximately 1 week processing time before shipping. With Pets in Remembrance customers can rest assured their transactions are secure. We are part of Web Direct Brands, Inc, a multinational corporation that manages many online stores. Web Direct Brands, Inc, like the US Justice Department, NFL team stores, and Ticketmaster, counts on Verisign and SSL (secure sockets layer) technology to encrypt and secure personal and credit card information.
Sales, Customer Service and Support Hours (Eastern Time)
Standard Hours of Operation: 9am to 5pm, Monday-Friday
Additional Customer Service Hours Until: 7pm Weekdays, 9am to 5pm Saturday
Tech Support: 9am to 9pm, 7 Days a Week
Web Direct Brands, is an iconic American retailer that never sleeps; we have representatives in all parts of the world
working hard to bring unique products to the American market. With over 100 lines of specialty products, we have the
expertise and distribution capabilities to bring products to the internet. Uncompromising quality is the cornerstone of
all Web Direct Brands, Inc. stores and their products. Web Direct Brands had its start in 2001. Operating Internet
based retail websites, it owns and runs a growing number of these websites. These websites are governed by the
same dedication to customer support and management principles.
Toll Free: 1-888-496-6383
Web Direct Brands, Inc.
Customer Service: (813) 969-2000
Administrative Office: (813) 320-0860
Fax: (813) 926-8460
Serving North America, the Caribbean and other international locations. Map to national
headquarters, click here.